Good evening, I want to express gratitude on behalf of The Waterford and our residents family. This morning I called Abe asking for ALS for a resident who was semi responsive, lips were cyanotic and her pulse was at 30 and dropping. He had an ALS crew with BLS back up in the facility in less than 10 minutes.

Yoni Bekhor and Meir Friedman were the ALS crew and Avi Pusateri and Akiva Bedziner were the BLS crew.

The medics were calm and collected the entire time. They were able to get a line, which was very hard on this resident, push drugs and bring her pulse back up, get a BP which before was unobtainable and bring her O2 sat back up as well. She left the building joking around with the crews.

The residents son called us up crying thanking Senior Care for saving his mother’s life.

I have no doubt that if we had waited longer this would have been a very different type of call, which would have been very hard on the family as the residents granddaughter is getting married tomorrow night.

Thank you all so much, we thank the crew, Abe and Vadim. They all honestly saved a life today of a very beloved resident and allowed a granddaughter to not have to deal with the loss of a grandmother on her wedding day.

Sincerely,

I would like to commend the service of two of your employees who transported my father, from Maimonides Medical Center to his home on Sunday September 13. We had requested that SeniorCare be selected to bring him home, so that my nephew, could intervene and be the one to transport him. Although we did not find out that the hospital did arrange as we requested until the team showed up in the hospital corridor, we were quite pleased with the service that was provided. Varun Gajai and Erica Holmsburg provided service that was superb. Not only were they focused on getting the job done, they were smiling, pleasant, and eager to please during the entire transport. My father is not at all a young man, and his mobility is limited. While they needed to maneuver him onto the stretcher, and from the stretcher onto a chair, they worked together as a team, gently and respectfully, until he was inside his home. They were sensitive to his condition and did not in any way treat him harshly. Not once was there a sharp word uttered. I would like to thank them both again for the excellent job that they did.

Sincerely,

I spoke with my father just now — he, literally, could not stop saying how great your people and your system (and even your equipment) are.  From the moment you arrived at St. Barnabas to pick up my mother until your took her upstairs at her home hours later, your team embodied professionalism, competence and compassion — giving my parents confidence and security in this time when they would otherwise be without.

My father said that he literally does not know how they would have managed without you — and he is looking forward to your team being with them tomorrow as well.

Anyway, I and I know my parents would do anything to help you — if you need testimonials, endorsements (my father has been on staff at St. Barnabas for fifty years), anything. Please let us know.